- Think and Think Different -

Employee "A" in a company walked up to his manager and asked what my job is for the day?

The manager took "A" to the bank of a river and asked him to cross the river and reach the other side of the bank.
"A" completed this task successfully and reported back to the manager about the completion of the task assigned. The manager smiled and said "Good Job"

Next Day:
Employee "B" reported to the same manager and asked him the job for the day.

The manager assigned the same task as above to this person also. The Employee "B" before starting the task saw Employee "C" struggling in the river to reach the other side of the bank. He realized "C" has the same task. Now "B" not only crossed the river but also helped "C" to cross the river.

"B" reported back to the manager and the manager smiled and said "Very Good Job"

The Following Day:
Employee "Q" reported to the same manager and asked him the job for the day.

The manager assigned the same task again.Employee "Q" before starting the work did some home work and realized "A", "B" & "C" all has done this task before. He met them and understood how they performed.He realized that there is a need for a guide and training for doing this task. He sat first and wrote down the procedure for crossing the river, he documented the common mistakes people made, and tricks to do the task efficiently and effortlessly. Using the methodology he had written down he crossed the river and reported back to the manager along with documented procedure and training material.

The manger said "Q" you have done an "Excellent Job"

The Following Day:
Employee "O" reported to the manager and asked him the job for the day.

The manager assigned the same task again. "O" studied the procedure written down by "Q" and sat and thought about the whole task.
He realized company is spending lot of money in getting this task completed. He decided not to cross the river, but sat and designed and implemented a bridge across the river and went back to his manager and said, "You no longer need to assign this task to any one".The manager smiled and said "Outstanding Job O, I am very proud of you."

What is the difference between A, B, Q & O?

Many a times in life we get tasks to be done at home, at office, at play. Most of us end up doing what is expected out of us. Do we feel happy? Most probably yes. We would be often disappointed when the recognition is not meeting our expectation.

Let us Compare Ourselves with:

"B", Helping some one else the problem often improves our own skills. There is an old proverb (I do not know the author) "learn to teach and teach to learn". From a company point of view "B" has demonstrated much better skills than "A" since one more task for the company is completed.

"Q" created knowledge base for the team. More often than not, we do the task assigned to us without checking history. Learning from other's mistake is the best way to improve efficiency. This knowledge creation for the team is of immense help. Re-usability reduces cost there by increases productivity of the team. "Q" demonstrated good "team-player" skills,

Now to the outstanding person, "O" made the task irrelevant; he created a Permanent Asset to the team. If you notice B, Q and O all have demonstrated "team performance" over an above individual performance; also they have demonstrated a very invaluable characteristic known as "INITIATIVE".

Initiative pays of every where whether at work or at personal life. If you put initiative you will succeed. Initiative is a continual process and it never ends. This is because this year's achievement is next year's task. You cannot use the same success story every year. An instance of performance, where as measurement needs to be spread across at least 6-12 months. Consequently performance should be consistent and evenly spread.
Out-of-Box thinkers are always premium and that is what every one constantly looks out for. Initiative, Out-of-Box thinking and commitment are the stepping stone to success.

"Initiative should be life long. Think of out of the box"

- Surya Kanta Jena -

soorajkiran1@gmail.com

" Brutal Truths and Naked Lies "

Disclaimer: This post doesn't intend to hurt any one who might have lied me/others. This is just an introspection from my view point. Please don't take this personally.

Most of us lie on different occasions, either out of compulsion or out of instinct. This post gives my opinion on why people lie and why we don't avoid it.

I'm NOT referring to lies told to our superiors: like student telling teacher why he couldn't finish the assignment on time or an employee explaining his boss why he couldn't come to office the other day. I'm referring to peer to peer lies we use in course of daily business with our friends/colleagues etc. Such lies are often executed with good intention (like Not to hurt the other by telling real truth, which may not be pleasant to hear), however they may hurt more than the bitter truth when you detect that someone you trusted did lie to you.

Consider some of these situations:

Abbreviations

I: myself

R: Respondent (my friend/colleague/relative/others as the case may be)

Case 1:

I: Did you read my blog?

R: Ya. Its good. I liked it

I: Which post you liked most?

R: Err…I just glanced through…Didn't read in details…They're good

Comment: Now a simple and straight forward answer could have been any of the following:a. "I didn't find enough time to read them" orb. "I read first two lines and stopped as it was not interesting/I'd no time…" orc."The design of blog is good but I have no patience to read all those stuff "But very few people give real opinion.

Case 2:

I: Will you join me for that quiz competition this Sunday at Mumbai, Colaba Navy Hall?
Expected answer for questions of above type is Boolean:
Yes I'm coming orNo I'm not coming. (With reasons being fully optional)
That simplifies the process and I'll be able to proceed with the plan. But many people do not wish to say NO and hence they cause us much more inconvenience by making statements like "I'm not sure", "I'll see", "I'll let you know", "I'll tell you later" etc.This kind of indecisive statements put the other person in great trouble-I can neither count them in and proceed, nor count them out and find an alternative. And most of these statements eventually result in "NO".
To avoid inconvenience of above type I started keeping things formal: This is the deal, this is what is expected from you, and I need your response before this date and time, beyond which I'll count you out and proceed. Though this approach is not appreciated by many, it simplifies the process for me.

Case 3
Background: I came to know accidentally that one of old friends was accessible by a mobile number. But he/she had never given me the number. So I mailed and asked:"Are you /were you accessible by means of a mobile number?"
Expected answer was:

1. Yes I was accessible by a mobile number (mine/friend's/room-mate's) and, (I don't want to give you/I forgot to give you) OR

2. it's none of your business, I'm not bound to disclose.
But when the other person tries to prove that he/she was not accessible by a mobile number, it hurts.
Above are three examples when someone did lie while he/she could spoken out the genuine answer.
So what? What is the big deal if someone tells some simple harmless lies?

Friendship is built on trust and respect for each other. They're no laws applicable on friendship and the disputes arising among friends can't be taken to court unless there's a civil/criminal offense. If someone tells you a simple lie, there's nothing you can do. There's no binding agreement that your friend should speak nothing but truth. Even if you manage to prove that he/she lied, there's no section in Indian Penal Code (IPC) that can be applied in this situation. So what will you do? If you try to fight with your friend trying to prove that he/she lied, you'll only worsen the situation. Technically or legally you have no authority over your friend and you can't get angry either.

Sit back and take stock.

Sometimes people lie because they don't want to appear harsh and hurt you. Their intention will be good but over a period of time this kind of lies will have negative effect(Like telling someone he/she is a good singer while the truth is otherwise. In long run can these lies do spoil you) In these situations if the person is close enough then you may sit and tell him/her not to lie and give his/her true opinion/genuine feedback. In other cases it makes better sense to ignore these lies.

People also lie because they don't want to reject you/your request outright. When they hesitate to say an outright "NO" they choose to kill you in phases. First they buy time in giving their response, and then finally when it turns out to be negative, they give wide range of excuses as to why "they were interested but couldn't make it" When you identify that the other person is just not interested, your best bet would be to withdraw. You may succeed making them say "Yes" but that induced interest/acceptance will be more because of your begging/pressure/force/temptation/threat than from their heart. In my opinion it would be better if we identify this threshold and abandon the pursuit beyond that point. (For example, if someone doesn't reply your mails for months while they're online sending forwards, and doing other activities, the reason simple: They didn't feel like mailing you. As simple as that- It's just a matter of interest than anything else-say time/net access/convenience/workload etc (if Arcelor has turned down Mittal Steel's acquisition deal even after 70% premium, its just that Arcelor doesn't wish to sell itself to Mittal. It's neither money nor anything else)

Third kind of lies is "Damage Control" Lies. People lie to cover up some of their mistakes/previously told lies. Effect of these lies compound fast and a series of unplanned lies can put people in deep trouble. In this situation it helps to make it crystal clear to people that you're not buying their lies and tell them that truth will be their best option.

One more kind of lie is "Ego Lie". People lie just to keep their self esteem high. Like boasting that: "I was on a Trip to Belgium last week" If you prove in front of a group that this person lied (i.e he didn't go to Belgium last week), he/she will find it too hard to digest the insult. Since they're totally harmless, ignore them. But make an entry of these lies, as it may come handy in future.

Last kind of lies are lies told with bad intention. These are hard to detect because those who lie with bad intentions usually come with enough preparations to convince you that they're speaking truth, and takes a while before you realize that they betrayed you. Discussing this kind of lies is out of scope of this post at this moment.

On the contrary I've come across very few people who're extremely honest in their statements and straight forward in their approach:

Consider these feed backs:

1."I stopped reading so and so post after first two paragraphs as it was not interesting"

2. The logic you adopted in this program is excellent but you could implemented it in a much better way

3. I was upset with you for so and so reason, hence I didn't reply your mail last week

4. Nobody likes your formal mails...Why don't you change your strategy?

These kinds of statements are tough to digest in one attempt, and you may not appreciate the person who said that. But when you sit back and analyze you'll no doubt respect such persons because they tell you where you're wrong and what you should focus on. Unless you admit the truth and rectify from your end you can't progress and had it not been for people like this, you'd have never come across your mistakes.

You should treasure your friends who give you a constructive criticism.

A Small Story to end the post:

Four friends had a party previous night and were late to college next day, wherein they had an exam to take. Since they were late they couldn't take the exam. They met principal and requested for the permission to write that exam the next day. On being asked why they're late they told they went to village for cremation of one of their grand mother and on their way back the car had a flat tyre, hence they couldn't report on time.

Principal agreed and next day they were made to sit in four different rooms and question papers were handed over.

It had only 2 questions:

1. What's your name? (1Mark)

2. Which wheel of the car got punctured? (99 Marks)

If you've to lie, you need lot of planning and preparation. You need to maintain consistency in your lie and you may need supplementary evidence to support your lie. If you can't manage these, I advice avoid telling lie and be honest in your words as far as possible. In this information world it doesn't take 007 style spying to cross check the information. Simple analytical/logical analysis of the statements made, and if necessary a quick reference to public/private source of information is all it takes to see if a person means what he/she says. If you lie some one is bound to detect it. One may not make an issue out of your lie or announce it to everyone. But it seriously hampers your credibility and image. The fact remains in some one's mind that you lied and hence can't be fully trusted. Your lie may not create any catastrophe but your simple lies when repeated time and again will slowly spoil the relationship.

Keep in mind you always have an option to say "NO Comments".

- Surya Kanta Jena -

soorajkiran1@gmail.com