September 16, 2015

S U I C I D E - The Forever Decision


Everybody always says ‘it's not what you know, it's who you know.’
But nobody ever teaches you - how to know, ‘who you know.’
May be the answer for the question is far simpler than it seems. This event had a very strong impact on my life. It taught me to be thoughtful for every word I utter and thankful for everything I have, to love my family, to be brave, and simple. I believe that people commit suicide when they are afraid of tomorrow.
It only takes a moment to make someone's day - to become a Humane Human (Being Human to Human Being). Sometimes those moments even change lives as I discovered on Friday- 14 August, 2015. I was closing my Train-the-Trainer workshop when a participant came in with her queries on random professional and social aspects. I was initially surprised to hear her since she looked confident and rational with her poised and crisp flow of thoughts. I figured that she must have an important disagreement in professional/ social engagement, so...post our discussion, I asked her about her evening plans.
‘I don't have anything special going on,’ she told me. ‘I just want to feel good tonight.’
I gave her my views on dealing with imperfections around. And, how being an Army Officer’s son- shaped me as an individual. Also, why I am passionately in love with training and how I am committed towards changing lives. During our approx. 30 minutes together, we joked and laughed. At the end, she smiled radiantly, hugging me goodbye.
On Tuesday- 25 August, 2015 I received a letter from this lady and began to realize the enormous potential of Humane Human. This lady admitted that she had planned to commit suicide that evening. But the wonderful time she had during our post-training discussion had given her hope that things could get better. She decided to check herself into the hospital and get professional help. She thanked me for talking, listening to her and caring, even though I hadn't known what she was going through.
She wrote
"thank you for being there without knowing that you were."
I was stunned!
I had spent time with this lady about twice in a month, yet that day I had no inkling she was so distressed. I was glad to have made such a difference, yet the experience left me speechless with an enormous sense of accountability and responsibility. What if I had been upset, distracted, or hurried when she came to talk to me? That experience made me take stock of myself as a Trainer, as a Person and as a Human. How many of the thirteen participants I saw that day might be in personal crisis? Even if it were only one person a day, I might have no way of knowing who needed some extra attention. I resolved to treat every person I meet like I had treated that lady. It might sound like a lot of work, but it wasn't hard to have fun with my participants that day. It was natural and made my day brighter, too.
I did good and bad things in my life, but I always was rewarded for a positive impact. I studied to be less judging and more understanding. I try to see people as a whole and do not separate person’s good and bad qualities. People have weaknesses, sometimes they regret about their actions. I know to forgive, but I never forget. I lost faith in perfect human relationship some time ago and started to see the whole picture. There is no perfection in life, but it is important to try to be perfect.
After that experience, I vowed to give care and attention to everyone I saw. I figured it would make their day a little better, and who knows, it might save a life. I still thank that lady for the gift of that letter because it changed my life as much as my presence changed hers. When you realize the difference you can make for others, whether by spending a light-hearted half-hour together, giving them a smile, or simply holding the door open for them, your whole approach to life shifts. Why have random acts of kindness when we can have intentional acts of good will?
I go back to that event and analyses it, every day. I also wanted to go with it in public, but I could guess that it would make me emotionally engaged. I felt even more emotional, than I thought I will be. This help me to realize that there are more important things than money or career. It also revealed the importance of forgiveness. I learned to forgive myself and to go forward in every single crisis of my life. It made me speak out at any price. The only reward for that kind of action is – knowledge that possibly I prevented a tragedy. I believe that it was worth it.
"Everything about our biology is to avoid pain, avoid injury, avoid death, even people who feel suicidal fortunately have a very hard time actually making an attempt."
- Klonsky
The event above may show me as an empathetic person. But I like to analyse my actions, to go deep down to my conscious. It is important for me to create impact on people, for that reason I did not want to write something meaningless. Eventually, the tragic end of someone I never met personally (always heard, what fantastic woman she was, and how her suicide killed ‘the real’ someone I knew) was one of the most significant events of my life. I decided to use this forum because I wanted to create deep and complicate image of my personality. There are a lot of different ways for a person to express himself, but I always liked to talk/ write, and it was the best way for me to express my identity.
Suicidal thoughts are temporary. Suicide is permanent. Don’t give in to thoughts – you can overcome them.
 
Note: The identities of the people written about in this post have been carefully disguised in accordance with professional standards of confidentiality.
________________________
Surya Jena  is a Leadership and Management Development Trainer. To see upcoming posts from him in your Blogspot, connect to his account by clicking the "Subscribe/ Follow" button at the top right of the page. Click here to follow Surya on Facebook: https://www.facebook.com/imsuryajena

May 17, 2014

Reject-ion it is!!

There are few experiences more painful than being rejected. We vividly remember the hurt of not being picked for a football etc. sports team, not being invited to a birthday party or social event, or not being accepted to university. Our basic human need to belong causes these incidents to stick with us through the years.
Even as adults, at various times in our careers we're not selected for jobs, promotions, or projects; or even less significant benefits such as parking spaces, preferred offices, or new computer equipment. Whether it's fair or not, the hard reality is that everyone cannot have everything.
Accepting rejection however is not an easy process — for children or adults — and majority of us handle it poorly. When this happens repeatedly, it often leads to two types of dysfunctional patterns in organizations: entitlement and resignation.
Entitlement is when someone feels that he deserves certain benefits, no matter the reality of the situation. For example, I recently worked with a company that reduced costs by moving staff members into other building and having them share meeting rooms, printers, and other services. A few people refused to accept the new standards, arguing their unique needs for privacy, space, and administrative support. They felt entitled to these benefits and considered anything less to be a rejection of their status and personal self-worth.
At the other extreme is resignation, when people avoid situations where they might be rejected. In the example above, some people resigned themselves to the reduced space by not engaging in conversations about how the design of the office would work. By passively accepting the new constraints, they made sure that none of their ideas were rejected (because they didn't offer any). This may have been psychologically comfortable, but the organization didn't benefit from their contributions and their buy-in to the new facility was minimal.
In light of these behaviors, leaders need to encourage a more conscious and healthy toleration of rejection. While all employees should feel comfortable offering ideas, raising issues, and making observations — they should do so with the knowledge that they may be rejected. If they get discouraged or angry about not having their ideas accepted, they might shut down and stop contributing. Similarly, if employees feel so self-important that the organization should never turn them down; their sense of entitlement will make it difficult to drive constructive change.
It's easier to talk about learning from rejection than to actually experience it. Rejection often triggers painful emotional doubts about our own competence and self-worth, so we either try to avoid it or pretend that it doesn't matter. A more constructive approach is to remember that rejection can be beneficial; it can force us to come up with more ideas, redirect us to different paths, and keep us humble and open to learning.
 - Surya Kanta Jena - 
imsuryajena@gmail.com

November 27, 2012

" this was Ravan too "


Ravan abducted Ram’s wife, a crime for which he was killed by Ram himself. So says the Ramayan. The epic makes Ravan the archetypical villain. And since Ram is God for most Hindus, Ravan’s actions make him the Devil incarnate. This justifies the annual burning of his effigy on the Gangetic plains during the festival of Dassera.


But on the hills of Rishikesh or in the temple of Rameshwaram, one hears the tale of how Ram atoned for the sin of killing Ravan. Why should God atone for killing a villain? One realizes that, like most things Hindu, the Ramayan is not as simplistic and pedestrian an epic as some are eager to believe.

Ravan was a Brahmin, the son of Rishi Vaishrava, grandson of Pulatsya. Ram, though God incarnate, was born in a family of Kshatriyas. In the caste hierarchy, Ram was of lower rank. As a Brahmin, Ravan was custodian of Brahma-gyan (the knowledge of God). Killing him meant Brahma-hatya-paap, the sin of Brahminicide, that Ram had to wash away through penance and prayer. Another reason why this atonement was important was because Ravan was Ram’s guru.

The story goes that after firing the fatal arrow on the battlefield of Lanka, Ram told his brother, Lakshman, “Go to Ravan quickly before he dies and request him to share whatever knowledge he can. A brute he may be, but he is also a great scholar.”  The obedient Lakshman rushed across the battlefield to Ravan’s side and whispered in his ears, “Demon-king, do not let your knowledge die with you. Share it with us and wash away your sins.”  Ravan responded by simply turning away. An angry Lakshman went back to Ram, “He is as arrogant as he always was, too proud to share anything.” Ram comforted his brother and asked him softly, “Where did you stand while asking Ravan for knowledge?” “Next to his head so that I hear what he had to say clearly.” Ram smiled, placed his bow on the ground and walked to where Ravan lay. Lakshman watched in astonishment as his divine brother knelt at Ravan’s feet. With palms joined, with extreme humility, Ram said, “Lord of Lanka, you abducted my wife, a terrible crime for which I have been forced to punish you. Now, you are no more my enemy. I bow to you and request you to share your wisdom with me. Please do that for if you die without doing so, all your wisdom will be lost forever to the world.” To Lakshman’s surprise, Ravan opened his eyes and raised his arms to salute Ram, “If only I had more time as your teacher than as your enemy. Standing at my feet as a student should, unlike your rude younger brother, you are a worthy recipient of my knowledge. I have very little time so I cannot share much but let me tell you one important lesson I have learnt in my life. Things that are bad for you seduce you easily; you run towards them impatiently. But things that are actually good for you, fail to attract you; you shun them creatively, finding powerful excuses to justify your procrastination. That is why I was impatient to abduct Sita but avoided meeting you. This is the wisdom of my life, Ram. My last words. I give it to you.” With these words, Ravan died.

With ten heads, twenty arms, a flying chariot and a city of gold, the mighty Ravan is without doubt a flamboyant villain. His sexual prowess was legendary.  When Hanuman entered Lanka, in search of Sita, he found the demon-lord lying in bed surrounded by a bevy of beauties, women who had willingly abandoned their husbands. Ram, by comparison, seems boring – a rule-upholder who never does anything spontaneous or dramatic. He is the obedient son, always doing the right thing, never displaying a roving eye or a winsome smile. It is not difficult therefore to be a fan of Ravan, to be seduced by his power, to be enchanted by his glamour, and to find arguments that justify his actions.

One can’t help but wonder: why does the poet, Valmiki, go out of his way to make his villain so admirable, so seductive, so enchanting?
Valmiki describes Ravan as the greatest devotee of Shiva. In many folk versions of the epic such as Ram-kathas and Ram-kiritis, we are informed that Ravan composed the Rudra Stotra in praise of Shiva, the ascetic-god. He designed the lute known as Rudra-Vina using one of his ten heads as the lute’s gourd, one of his arms as the beam and his nerves as the strings. The image of Ravan carrying Mount Kailas, with Shiva’s family on top, is an integral part of Shiva temple art.
Perhaps, say some scholars, that this expresses the legendary battle between Shiva-worshippers and Vishnu-worshippers. Ram, who is Vishnu on earth, kills Ravan who is Shiva’s devotee. But this argument falls flat when one is also told that Ram’s trusted ally, Hanuman, is a form of Shiva himself. Valmiki is clearly conveying a more profound idea by calling Ravan a devotee of Shiva . And to understand the thought we have to dig a bit deeper.
Shiva is God embodying the principle of vairagya, absolute detachment. He demonstrates his disdain for all things material by smearing his body with ash and living in crematoriums. The material world does not matter to him. Ravan may be his great devotee; he may sing Shiva’s praise, and worship Shiva every day, but he does not follow the path of Shiva.
In reality, Ravan stands for everything that Shiva rejects. Ravan is fully attached to worldly things. He always wants what others have. He never built the city of gold – he drove out his brother, Kuber, and took over the kingdom of Lanka. Why did he abduct Sita? Avenging his sister’s mutilation was but an excuse; it was the desire to conquer the heart of a faithful wife. And during the war, he let his sons die and his brothers die before entering the battlefield himself.
Ravan has ten pairs of eyes, which means he can see more. Ravan has ten sets of arms, which means he can do more. Ravan has ten heads, which means he can think more. And yet, this man with a superior body and superior mind submits to the basest of passions. Despite knowing the Vedas and worshiping Shiva, he remains a slave of his senses and a victim of his own ego. He arrogantly shows off his knowledge of detachment but is not wise enough to practice detachment. Deluded, he gives only lip-service to Shiva. This pretender is therefore killed by Ram, who like Shiva, is another form of God.

- Surya Jena -
soorajkiran1@gmail.com

July 09, 2012

" Farewell Speech "


and so I say to you on July 08, 2012, as I leave, I leave proud of the people who have stood by me and worked with me and served. I want you to be proud of what you have done. I want you to continue to serve, if that is your wish.

Always give your best, never get discouraged, never be petty; always remember other may hate you, but those who hate you don't win unless you hate them, and then you destroy yourself.

So, I leave with high hopes, in good spirit and with deep humility, and with very much gratefulness in my heart. I can only say to each and every one of you, we come from many faiths, we pray perhaps to different gods, but really the same God in a sense, but I want to say for each and every one of you, not only will I always remember you, not only will I always be grateful to you but always you will be in my heart and you will be in my prayers.

Thank you very much ! 

Best,
Surya Jena

March 21, 2011

" Fauji Kids "

You were born in a Military Hospital (sniff..sniff..ahaan..ahhan,that smell, all MH smells same)
- Half your toddler years were spent being looked after by Bhaiyas ( no second thoughts..can’t forget their names)

- You went to school either on Bhaiya's cycle or in a Shaktiman (the ultimate powerful modified school bus)
- You know what a shaktiman is. (No! it isn’t the TV serial about half man and half machine starring AB look-alike)
- Olive painted Jeeps and Jongas don’t excite you (reason..arrae yaar..actually they were your regular mode of transport)
- The only alternative to the Central School was the Army School (KV’s and APS you can count them on fingers..Army School..naam tho suna he hoga)
- You always called Kendriya Vidyalaya Central School (god even today that sounds better compared to else)

- Your entire family could survive in one room temporary quarters during transit/ transfer (ahem with 25 trunks, wooden crates, the dog, the bedroll and two bhaiyas flitting around)
- The smell of Brasso & shoe polish was regular staple (hhmmm…early morning while dad getting ready..aan yaad aa gya)

- Mess was not what you created in your room, it was where  you went every  Friday for the free "english" movie (oohh…you can’t miss this..bhai bhandus..n..n.n..first booz)
- The "English Movie" was very often a western  and you couldn't follow a  word! Sometimes you just went for the samosas and the local drink that they insisted was Cola (and your eyes searching crowd for the one..your one…cough cough..)
- At the end of the month your dad had to pay for many pink slips (pink slips yaar…ask dad..showing how many samosas and local drinks that they insisted was Cola you had consumed, fact is they never missed any!!!)
- You attended many May Queen Balls before you knew what Miss India was (ohh your can’t forget the faces..well I tho still remember all)
- Your mother regularly got dressed, perfumed and disappeared for the  Ladies Club.
- You knew towns like Mhow, Wellington, Deolali, Bhuj, Lansdowne (the fauji areas..with which you fall in love everyday…everyday)
- You  weren’t a millionaire but hey you had Swimming, Horse Riding, Squash, Tennis and Golf (cantonment area rules)
- You thought the main reason to have a Golf Course was to have a Holi Bash. (not those 18 Hole pot)
- You can still take one quick look at the epaulets and figure out the rank (ya ya My dad is commanding bhai relax…chest puffed and chin up)
- You discussed Wednesday’s Chitrahaar in the  Shaktiman while going school (with padosi fauji chic..wohi wohi)
- You can still recall the special & particular smell  of the CSD canteen (a  special prize for the correct concoction - mine is - it was  a mix of Hamam  Soap, Ponds Dreamflower Talc and Surf I think also in some  corners it had  overtures of Brooke Bond red Label as well)
- Your vacations were a package deal consisting of  D-forms, Dad ki jonga and Army Mess ka karma (luxuries and comfort guaranteed with 5 star treatment)
- All vehicles mysteriously appeared or disappeared from a vacuum called "EMPTY"
- When "CO UNCLE”!! Was happy he took the unit out on picnic and when he was GLAD he organised a "PAGAL GYMKHANA” and then everyone got GLAD!!
- No one commented on the dressing sense of any body, "Olive Green trousers and Brown Shirt Angola"

- Every house had a settee (which looked more like a narrow coffin!!) Made out of condemned ammo cartons, sarkari blankets and an old embroidered table cloth. 

Finally when Papa retired it took Mom about 12 years to get rid of the "KABAAR " that had been accumulated/ hoarded over the years to include about 30 to 40 wooden boxes all painted black, 14 Brass Mementos which looked like Knights on horses, Old Cannons or some sort of imaginary work of modern art which looked more like  flashes of Lightening  ( the concept of which only Papa could explain after two drinks!!) ,  Eight or Nine empty Brass Shells which bhaiya used to brasso every time we had someone visiting our house, Four sets of Naga Spears, Five types of Dahs, Two Khukris, One Mizo Bow and about 20 Arrows, Fishing Rods ( the hooks had been hidden by Mom long ago lest some brat managed to get them inserted into his hand or eye!!)  eight "Machchar Danis" and 32 rods/ bamboo sticks, Two World War II helmets, One Parachute, about Two High Alti Parkas, Three "chustis" , Papa's 18 pairs of shoes, One shiny green coloured Great Coat, Ten fungus eaten leather belts , Moth eaten sarkari Balaclavas, one High Alti Sleeping Bag, Two Mattress Kapok, Key chains made out of  M14 Anti Personnel Mine Safety Clips, One Pack 08 and about four FS Packs, Web belts, One pistol Holster, One cowboy hat, One "Barah Bore Bandook", one .302 Springfield Rifle whose ammo is no more available and has become a nuisance to get rid of !!, Four Daggers,  about Five walking sticks , Two sarkari canes, One Swagger Stick, One "chabuk" !!!!!, One Leather Crossbelt, about five Whistles, Thirty KGs of  Hazen Cloth in various stages of decomposition !!!! , about 80 KGs of Drift wood, almost 400 White coloured Stones that were picked up from some godforsaken riverbed in Sikkim to be used one day for Landscaping of the Garden after retirement, 60 to 70 Flower Pots, 100 Meters of water pipes ( in bits and pieces), One unused fish aquarium , 50 Meters of Cable WD, Old Blanco Cakes, One Folding Camp Cot, One folding Camp Chair which has the nasty habit of injuring the hands of any inexperienced person trying to open it. Two Namdas, about Four to Six rusted dog leashes still attached to rotting dog collars and not to forget the JHOOLA that was made long ago after taking a lot of obligations of the "Work Shop Uncle".  

We  are still proud of what we got and are aware of the sacrifices our parents made, toiling honestly and with fullest integrity. It steeled us  to give our best and feel grateful for every additional comfort we receive. We know that ours is a culture apart which millions of Indians would want to experience and are highly envious about.

We like to be a free spirit, some don't like that, but that's the way we are. We are not only a pacifist but a militant pacifist; we are willing to fight for peace. Nothing will end war unless the people themselves refuse to go to war.


" well done Army kids, you are the best and the products of the best upbringing, you make your parents proud and indeed the Army proud of you "

- Surya Kant Jena -
soorajkiran1@gmail.com 



January 03, 2011

" e m o t i o n s "


For a weirdo geek like me, inactions needs to be rationally explained, some how I am not good at forgiving or at forgetting, but yahoo I am harmless. I am not good at saying sorry, strange but my ego doesn’t allow me to do so, and people I am attached with know it very well. I avoid attachments, making friends, trusting the presence of omnipotent/ divine. Dark or black attracts me, the feeling of power and the fact that you are the one, “only one, alone”. I like me without my shadow, the only and only real companion of mine, believe that my mother was right when she said, "actions speak louder than words," and "that life goes on, that I count too;" that if I start to get frightened and think of running, I need to consider that maybe the words and actions I'm hearing seem inconsistent, and to run in the opposite direction if it hurts because these things isn't supposed to hurt.

Years ago a colleague left the organisation (Vertex) I was working with and went to work for the organisation I was trying hard to join (Google), so to speak, during a time of great personal challenge and difficulty for me. I was hurt and felt betrayed and unable to trust her. Months later we began working together again. But for me, every subsequent interaction with her occurred within the context of "I can't trust her." No matter what she was saying to me, the background commentary in my head ran, "She's not telling the truth, be careful, watch out, you can't trust her."

With my inbuilt curiosity, research analysis of such human behavioural psychology states, "the unsaid is the most important part of language when it comes to performance," they write. "What's already there prevents anything new from happening.” a human performance and development company, describes the phenomenon as "already-always" listening. It's counterproductive listening, in which you're not really listening to the other person at all. Instead, you're listening to what the voice in your head is saying about what the other person is saying. He or she gets trapped in the prison of your prejudice i.e. trapped in your "listening" and can never show up in another way to you. 

Two weeks ago, that colleague of mine and I got on the phone with a trainer schooled in the dynamics of these phenomena, and we each stated what our "already-always listening" voice told us when the other person was speaking. For me it was, as I said, "I can't trust you." For her, it was, "You think I'm a commodity, and you don't care about me as a person," which is the signal one would get from a person completely preoccupied with a sense of distrust. How could there be any space for me show concern about your life when I'm constantly worrying about being attacked from behind by you? It would be like the bull saying to the bullfighter, "You don't show any interest in me personally."

Even more interesting, my colleague revealed that, years ago, before the original incident happened, she'd felt the same way and that I didn't care about her. So it surprised her enormously to learn that I had felt hurt and betrayed when she left. I didn't even notice her, she believed, and certainly wouldn't consider her departure any kind of disloyalty.

A bright light dawned over the situation. Everything instantly made sense, and ever since that call, the "I can't trust her" background chatter has gone silent, and I see this colleague as a human being, not as a threat. Consequently I am able to show interest in her as a person. Our interactions have been richer and more productive.

Imagine this kind of misunderstanding multiplied across the range of relationships in any knowledge enterprise, and then multiplied by the number of years for which it has gone on, and consider the losses in productivity. So often we talk past one another, distracted by the voices in our own heads, unable to listen to what other people are saying, let alone what they might be feeling, all under the pretence of communication.

Now throw technology into the mix. We used to be able, at least, to feign "communication" face-to-face. But, more and more of us work virtually. We did not speak by phone or meet one another face to face until nearly a year after we began working together. Imagine the already-always listening that could develop inside the ambiguities of our e-mail exchanges: "Does she like me? Does she think my writing is smart? I don't think she does."

Modern "communication" tools just make things worse. We get on a free conference-call service with four other parties to begin discussing a major deal. We've never met one another. We don't start off the call trying to get to know anything about one another. We just jump into the agenda, because we're all busy. It's voice-over-IP, so the audio quality is degraded to begin with. Three of the people are on cell phones with lousy signals. One is on a headset, which makes her harder to hear still, and she's driving, so she's distracted. Another is on west coast time: It's early, he's at home, and the dog is barking. Two are using the speaker feature on their cell phones, so they sound like Neil Armstrong calling from the moon. Someone keeps dropping off and coming back on but no one knows who. No one can tell who's going to speak next, so people talk over one another jockeying for talk time. None of this is far-fetched. You and I get on conference calls like this all the time.

Opinions begin to form really fast in our heads: "Wow, what an aggressive jerk." "Why's she so uptight?" "That guy can't string two coherent words together." And then we all say, "We communicated by phone." No, we didn't. We did something by phone, but it definitely wasn't communicating. We didn't learn anything about the realities of one another's lives, about one another as people, or about what others' motivations or needs are in the deal. And on this basis we are supposed to begin a healthy relationship. It's absolutely inhuman.

Combine the perils of communication technology with our predisposition not to want to talk about the stuff that's in the middle of the room, and you have a perfect storm of anti-communication. It is the source of all misunderstanding, and misunderstanding is the source of 99% of our problems.

To me, there is no more important issue in business, or in life, than this, because it is the issue that underlies all others, and the good news is, it doesn't take a rocket scientist to fix it. Fixing it is as simple as the phone call my colleague and I had together. Whether it's in the construction of a conference call, or considering that there might be a point of view other than our own, the answer is very simple i.e. " human beings just have to be human to one another "

The best advice always is to not follow advice, try life by yourself, taking risks and learning daily from all around you. We are all on a pilgrimage, whether we like it or not and the target, or goal if you like is, "Death". Get as much as you can from the journey because in the end, "the journey" is all you have.

Trust me it's, " e m o t i o n s " with each space between those alphabets justifying . . . . .

This is some-what like, sometimes I lie awake at night, and ask "where have I gone wrong?" then a voice says to me, "this answer going to take more than one night"

- Surya Kant Jena -
soorajkiran1@gmail.com 

December 28, 2010

" Social Networking "

Username: omnipotent_updated_addicted@socialnetwork.com
Password: omnipresent

With 21st century booting in, the expressive human lives across the globe are getting hyphened with, 'icons, status updates, like, comments, etc etc'. Web Sphere has become, 'the dynamic place' competing with human imagination. With each typed alphabets finding words, filling in with sentences, and resulting paragraph with click. Google termed such weird mathematical algorithmic web sync behavior as, 'Spider Web Networking'.

Social networking is the most significant business development of year 2010, cling the resurgence of the automobile industry. During the year, social networking morphed from a personal communications tool for young people into a new vehicle that business leaders are using to transform communications with their employees and customers, as it shifts from one-way transmission of information to dual mode of interaction. That's one reason Time magazine just named Facebook founder Mark Zuckerberg Person of the Year.

A year ago, when I was addicted to orkut.com, many people poked fun at Facebook as a place where kids shared their latest party news. Today more than 600 million users worldwide are active on the site. The most rapidly growing demographic is people over forty. More than 300 million people spend at least one hour a day on Facebook. Approximately two hundred million people are active on Twitter in spite of-or because of-its 140-character limitation. Another 100 million use LinkedIn. None of these social networks even existed at the beginning of the decade.

Corporate Gods like IBM's Sam Palmisano, PepsiCo's Indra Nooyi, Apple's Steve Jobs, Microsoft's Steve Ballmer, Carlson's Marilyn Nelson, and Harvard Business School Dean Nitin Nohria are all active social network users. Why? Because these social networks are a unique way of broadly communicating real-time messages to the audiences they want to reach. They can write a message anywhere, anytime, and share it with interested parties without any public relations meddling, speech writers, airplane travel, canned videos, or voice-mail messages. Now their words are much more authentic and can be remarkably empowering with the reach. Social networking is also flattening organizations by distributing access to information. Everyone is equal on the social network. No hierarchies need get involved.

The biggest threat presented by social networks is to middle managers, who may become obsolete when they are no longer needed to convey messages up and down the organization. The key to success in the social networking era is to empower the people who do the actual work, designing products, manufacturing them, creating marketing innovations, or selling services, to step up and lead without a hierarchy.

Consumer marketing companies are lining up to use these networks to reach their tailored demographics with highly personalized messages. Already they are revolutionizing marketing by shifting dollars from purchased media advertisements to building their own outlets and content. Kraft Foods, for example, is now one of the largest publishers of food-related materials. IBM is launching thought leadership communities. PepsiCo uses social networks to reach millions of social entrepreneurs in lieu of advertising at the Super Bowl. From a leadership perspective, social networking is making authentic leadership a reality and a necessity for 21st century leaders. You can't hide on your social network when you're revealing who you are and what you really believe. Transparency is essential here

Even more important, this new phenomenon is enabling business leaders to regain the trust and credibility they have lost over the last 10 years. That's why social networking is the most important business development of the year.

" Social Networking should improve your life, not become your life "
Anyone listening..hello facebook...tweet..tweet..yo hoo Orkut..damn this sites I tell you!!

- Surya Kant Jena -
soorajkiran1@gmail.com

December 20, 2010

India, "Education Loan @ 12% but Car Loan @ 6% "

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Subject: Incredible Super Power, “India” hahahaha....

This is one of those emails that flood my Inbox every morning, but was different from the rest, it made me laugh aloud and ponder hard at the same time.

India is:

nation where Pizza reaches home faster than Ambulance, Fire brigade and Police!
nation where you get Car Loan @ 6% but Education Loan @ 12%!
nation where Rice is Rs.4 but Sim card is Rs.50!

and again ironically a nation where people standing at a tea stall reading an article in a newspaper about child labour can be heard saying, "Yaar, bacchho se kaam karwane walo ko tho faansi pe chadha dena chaahiye"and then suddenly they shout, "Oye, Chottu 3 chai la dae!"

This really sums up the pragmatic and entrepreneurial spirit of India that is being celebrated across the globe. Several books, case studies have been dedicated to this by business schools in the US and Europe.

What make the point perhaps even more forcefully blunt are the two news snippets below:

1. According to the World Economic Forum’s Business Competitiveness Report for year 2010-11 India has dropped two places to rank 59 because of lack of education, health and infrastructure. At the same time, China has overtaken two countries to rise to number 27 in the rankings. In stark contrast to its poor competitiveness, India is seen as an attractive destination for FDI. It is second only to China in terms of top destinations for foreign capital. Listen to any fund manager selling his unique product with a pick of diverse Indian companies; they make equities in India sound safer than my Fixed Deposits in the Reserve Band of India.

2. All these highlight the contradictions that somehow come together in India but elsewhere might lead to doom and failure. You might ask, “Do corrupt and ineffective governments or lack of infrastructure have no role to play in the growth of business?” I am told by corporate bigwigs that the government in India is entirely decoupled from business! So are we to forget that IT became the poster child of our economy because of the government’s economic liberal policy for that industry or that the auto industry in India was protected for years helping our domestic manufacturers to come up to speed with international brand quality?

What should one make of these paradoxes: would you bet your money on India?

With my very limited understanding of the ever dynamic financial world, I fear I will soon succumb to the seduction of the Indian markets. Endorsement comes from UK Prime Minister’s faith in India becoming one of the key powers of the world, and Nobel laureate Economist Thomas Friedman saying, “if India were a stock I would definitely buy it”. As time comes to decide whether to put my money on India, I must turn to hard data.

It comes from the Euromonitor report suggesting that consumption in Emerging markets, including India, is only going upwards and that number of households with an annual disposable income of $10,000 and over will more than double from now to 2020.

Now, concentrate and analyse:

Expenditure pattern across developing nations is predicted to look something like this; housing at 21%, and the same as food and beverages, transport at 12% and alcoholic drinks another 10%.

Interestingly, personal care, jewelery, watches, finance and “miscellaneous” goods and services show a healthy 10% share of spend. Leisure and recreation will grow by 100% and India will lead in communications with a 150% rise in sales in the next decade as mobile phones drive the industry.

As with everything in India, here is the caveat, with a slug fest among 16 telecom companies in India there is no money to be made in the sector.

Interestingly, despite dramatic shifts in consumption by 2020, average per capita expenditure in Emerging markets will only be around $6,000, compared with $20,000 in the US and the largest Western European markets.

But millions of Chottus will continue to oil the wheels of commerce in India and I am hoping my bet would have paid off.

India shining? yeah...yeah...!!

- Surya Kant Jena -

soorajkiran1@gmail.com

December 02, 2010

" Learn, Unlearn, and Relearn "


Amused and thinking hard at how amazingly people are different from each other, skipping the physical composition.

The way they think, the way they behave, the way they react to situations, the friends they make, the values they have, the priorities they have, the way they treat other people, even the way they treat themselves, and to the extent they live.

How does a mundane human being decide to live his/her life?

Is there a formula to it?

Perhaps there really is a formula. Each one of us has a formula by which we live our lives. A practically proven formula derived over the years by umpteen observations, experiences and experimentations, overlooked mistakes, slapped lessons, and etc etc learnt from these experienced/ missed mistakes.

The most mind-boggling part is, this derivation keeps changing as the years pass by, and no two people have the exact same derivation.

It's a continuous process of improvisation, change, flexibility, and adaptation. We add certain ingredients, we taste then remove some, some work out, some result in explosions, and then finally we come up with a suitable derivation. Suitable for our life at that particular moment, because come tomorrow, it may change.

Hell, I know life will metamorphic for sure.

Here are a few ingredients that go into the present formula of my life now and then:

“Never forget that the most important people in your life are your parents”

“If you love and trust, do so completely”

“Accept people for who they are”

“Take your job seriously, some day you will want to look back at it and be proud”

“Play hard but ensure safety”

“Be nice to girls, they won't always understand you. Understand that”

“There may be certain people who dislike you and piss you off, but for each of them, you have ten others who love you”

“You can't possibly love everyone on the planet, its okay to not like some people”

“It's okay to be angry, hurt, and jealous and negative at times”

“Invest in your friendships, they are precious, and you have to work at them to make them work”

“Travel more, there's a lot to be seen, and there isn't enough time”

“Money is important, save some of it”

“Be polite but sometimes firm”

“If you are in a position to help someone in need, don't think. Just do it. You have no idea how fortunate you are just to be able to help”

“Love people around you, but be prepared to steer your ship alone in a storm”

“Never miss an opportunity to surprise a loved one”

“Don't let anyone hurt you without your explicit permission”

It's true; no one has yet discovered the one magic formula that would be applicable to everyone to live that 'perfect life'. Perhaps I guess because there is no such thing as a perfect life or perhaps because we need to create from scratch, our own little perfect lives, with our own little imperfections.

The best advice always is to not follow advice. Try life by yourself. I'm just a man that has gone in the direction of his personal legend, taking risks and learning daily from all around me. We are all on a pilgrimage, whether we like it or not and the target, or goal if u like is, "Death". Get as much as you can from the journey because in the end, "The Journey" is all you have.

- Surya Kanta Jena -

soorajkiran1@gmail.com



October 06, 2009

Management, " Arts or Science "

I used to think ants knew what they were doing.

Ants aren't clever little engineers, architects, or warriors after all—at least not as individuals. When it comes to deciding what to do next, most ants don't have a clue. "If you watch an ant try to accomplish something, you'll be impressed by how inept it is," says Deborah M. Gordon, a biologist at Stanford University.

How do we explain, then, the success of Earth's 12,000 or so known ant species? They must have learned something in 140 million years.

"Ants aren't smart," Gordon says. "Ant colonies are." A colony can solve problems unthinkable for individual ants, such as finding the shortest path to the best food source, allocating workers to different tasks, or defending a territory from neighbors. As individuals, ants might be tiny dummies, but as colonies they respond quickly and effectively to their environment. They do it with something called swarm intelligence.

Where this intelligence comes from raises a fundamental question in nature: How do the simple actions of individuals add up to the complex behavior of a group? How do hundreds of honeybees make a critical decision about their hive if many of them disagree? What enables a school of herring to coordinate its movements so precisely it can change direction in a flash, like a single, silvery organism? The collective abilities of such animals—none of which grasps the big picture, but each of which contributes to the group's success—seem miraculous even to the biologists who know them best. Yet during the past few decades, researchers have come up with intriguing insights.

One key to an ant colony, for example, is that no one's in charge. No generals command ant warriors. No managers boss ant workers. The queen plays no role except to lay eggs. Even with half a million ants, a colony functions just fine with no management at all—at least none that we would recognize. It relies instead upon countless interactions between individual ants, each of which is following simple rules of thumb. Scientists describe such a system as self-organizing.

Consider the problem of job allocation. In the Arizona desert where Deborah Gordon studies red harvester ants(Pogonomyrmex barbatus), a colony calculates each morning how many workers to send out foraging for food. The number can change, depending on conditions. Have foragers recently discovered a bonanza of tasty seeds? More ants may be needed to haul the bounty home. Was the nest damaged by a storm last night? Additional maintenance workers may be held back to make repairs. An ant might be a nest worker one day, a trash collector the next. But how does a colony make such adjustments if no one's in charge? Gordon has a theory.

Ants communicate by touch and smell. When one ant bumps into another, it sniffs with its antennae to find out if the other belongs to the same nest and where it has been working. (Ants that work outside the nest smell different from those that stay inside.) Before they leave the nest each day, foragers normally wait for early morning patrollers to return. As patrollers enter the nest, they touch antennae briefly with foragers.

"When a forager has contact with a patroller, it's a stimulus for the forager to go out," Gordon says. "But the forager needs several contacts no more than ten seconds apart before it will go out."

To see how this works, Gordon and her collaborator Michael Greene of the University of Colorado at Denver captured patroller ants as they left a nest one morning. After waiting half an hour, they simulated the ants' return by dropping glass beads into the nest entrance at regular intervals—some coated with patroller scent, some with maintenance worker scent, some with no scent. Only the beads coated with patroller scent stimulated foragers to leave the nest. Their conclusion: Foragers use the rate of their encounters with patrollers to tell if it's safe to go out. (If you bump into patrollers at the right rate, it's time to go foraging. If not, better wait. It might be too windy, or there might be a hungry lizard waiting out there.) Once the ants start foraging and bringing back food, other ants join the effort, depending on the rate at which they encounter returning foragers.

"A forager won't come back until it finds something," Gordon says. "The less food there is, the longer it takes the forager to find it and get back. The more food there is, the faster it comes back. So nobody's deciding whether it's a good day to forage. The collective is, but no particular ant is."

That's how swarm intelligence works: simple creatures following simple rules, each one acting on local information. No ant sees the big picture. No ant tells any other ant what to do. Some ant species may go about this with more sophistication than others. (Temnothorax albipennis, for example, can rate the quality of a potential nest site using multiple criteria.) But the bottom line, says Iain Couzin, a biologist at Oxford and Princeton Universities, is that no leadership is required. "Even complex behavior may be coordinated by relatively simple interactions," he says.

Inspired by the elegance of this idea, Marco Dorigo, a computer scientist at the Université Libre in Brussels, used his knowledge of ant behavior in 1991 to create mathematical procedures for solving particularly complex human problems, such as routing trucks, scheduling airlines, or guiding military robots.

In Houston, for example, a company named American Air Liquide has been using an ant-based strategy to manage a complex business problem. The company produces industrial and medical gases, mostly nitrogen, oxygen, and hydrogen, at about a hundred locations in the United States and delivers them to 6,000 sites, using pipelines, railcars, and 400 trucks. Deregulated power markets in some regions (the price of electricity changes every 15 minutes in parts of Texas) add yet another layer of complexity.

"Right now in Houston, the price is $44 a megawatt for an industrial customer," says Charles N. Harper, who oversees the supply system at Air Liquide. "Last night the price went up to $64, and Monday when the cold front came through, it went up to $210." The company needed a way to pull it all together.

Working with the Bios Group (now NuTech Solutions), a firm that specialized in artificial intelligence, Air Liquide developed a computer model based on algorithms inspired by the foraging behavior of Argentine ants (Linepithema humile), a species that deposits chemical substances called pheromones.

"When these ants bring food back to the nest, they lay a pheromone trail that tells other ants to go get more food," Harper explains. "The pheromone trail gets reinforced every time an ant goes out and comes back, kind of like when you wear a trail in the forest to collect wood. So we developed a program that sends out billions of software ants to find out where the pheromone trails are strongest for our truck routes."

Ants had evolved an efficient method to find the best routes in their neighborhoods. Why not follow their example? So Air Liquide combined the ant approach with other artificial intelligence techniques to consider every permutation of plant scheduling, weather, and truck routing—millions of possible decisions and outcomes a day. Every night, forecasts of customer demand and manufacturing costs are fed into the model.

"It takes four hours to run, even with the biggest computers we have," Harper says. "But at six o'clock every morning we get a solution that says how we're going to manage our day."

For truck drivers, the new system took some getting used to. Instead of delivering gas from the plant closest to a customer, as they used to do, drivers were now asked to pick up shipments from whichever plant was making gas at the lowest delivered price, even if it was farther away.

"You want me to drive a hundred miles? To the drivers, it wasn't intuitive," Harper says. But for the company, the savings have been impressive. "It's huge. It's actually huge."

Other companies also have profited by imitating ants. In Italy and Switzerland, fleets of trucks carrying milk and dairy products, heating oil, and groceries all use ant-foraging rules to find the best routes for deliveries. In England and France, telephone companies have made calls go through faster on their networks by programming messages to deposit virtual pheromones at switching stations, just as ants leave signals for other ants to show them the best trails.

In the U.S., Southwest Airlines has tested an ant-based model to improve service at Sky Harbor International Airport in Phoenix. With about 200 aircraft a day taking off and landing on two runways and using gates at three concourses, the company wanted to make sure that each plane got in and out as quickly as possible, even if it arrived early or late.

"People don't like being only 500 yards away from a gate and having to sit out there until another aircraft leaves," says Doug Lawson of Southwest. So Lawson created a computer model of the airport, giving each aircraft the ability to remember how long it took to get into and away from each gate. Then he set the model in motion to simulate a day's activity.

"The planes are like ants searching for the best gate," he says. But rather than leaving virtual pheromones along the way, each aircraft remembers the faster gates and forgets the slower ones. After many simulations, using real data to vary arrival and departure times, each plane learned how to avoid an intolerable wait on the tarmac. Southwest was so pleased with the outcome, it may use a similar model to study the ticket counter area.

When it comes to swarm intelligence, ants aren't the only insects with something useful to teach us. On a small, breezy island off the southern coast of Maine, Thomas Seeley, a biologist at Cornell University, has been looking into the uncanny ability of honeybees to make good decisions. With as many as 50,000 workers in a single hive, honeybees have evolved ways to work through individual differences of opinion to do what's best for the colony. If only people could be as effective in boardrooms, church committees, and town meetings, Seeley says, we could avoid problems making decisions in our own lives.

During the past decade, Seeley, Kirk Visscher of the University of California, Riverside, and others have been studying colonies of honeybees (Apis mellifera) to see how they choose a new home. In late spring, when a hive gets too crowded, a colony normally splits, and the queen, some drones, and about half the workers fly a short distance to cluster on a tree branch. There the bees bivouac while a small percentage of them go searching for new real estate. Ideally, the site will be a cavity in a tree, well off the ground, with a small entrance hole facing south, and lots of room inside for brood and honey. Once a colony selects a site, it usually won't move again, so it has to make the right choice.

To find out how, Seeley's team applied paint dots and tiny plastic tags to identify all 4,000 bees in each of several small swarms that they ferried to Appledore Island, home of the Shoals Marine Laboratory. There, in a series of experiments, they released each swarm to locate nest boxes they'd placed on one side of the half-mile-long (one kilometer) island, which has plenty of shrubs but almost no trees or other places for nests.

In one test they put out five nest boxes, four that weren't quite big enough and one that was just about perfect. Scout bees soon appeared at all five. When they returned to the swarm, each performed a waggle dance urging other scouts to go have a look. (These dances include a code giving directions to a box's location.) The strength of each dance reflected the scout's enthusiasm for the site. After a while, dozens of scouts were dancing their little feet off, some for one site, some for another, and a small cloud of bees was buzzing around each box.

The decisive moment didn't take place in the main cluster of bees, but out at the boxes, where scouts were building up. As soon as the number of scouts visible near the entrance to a box reached about 15—a threshold confirmed by other experiments—the bees at that box sensed that a quorum had been reached, and they returned to the swarm with the news.

"It was a race," Seeley says. "Which site was going to build up 15 bees first?"

Scouts from the chosen box then spread through the swarm, signaling that it was time to move. Once all the bees had warmed up, they lifted off for their new home, which, to no one's surprise, turned out to be the best of the five boxes.

The bees' rules for decision-making—seek a diversity of options, encourage a free competition among ideas, and use an effective mechanism to narrow choices—so impressed Seeley that he now uses them at Cornell as chairman of his department.

"I've applied what I've learned from the bees to run faculty meetings," he says. To avoid going into a meeting with his mind made up, hearing only what he wants to hear, and pressuring people to conform, Seeley asks his group to identify all the possibilities, kick their ideas around for a while, then vote by secret ballot. "It's exactly what the swarm bees do, which gives a group time to let the best ideas emerge and win. People are usually quite amenable to that."

In fact, almost any group that follows the bees' rules will make itself smarter, says James Surowiecki, author of The Wisdom of Crowds. "The analogy is really quite powerful. The bees are predicting which nest site will be best, and humans can do the same thing, even in the face of exceptionally complex decisions." Investors in the stock market, scientists on a research project, even kids at a county fair guessing the number of beans in a jar can be smart groups, he says, if their members are diverse, independent minded, and use a mechanism such as voting, auctioning, or averaging to reach a collective decision.

Take bettors at a horse race. Why are they so accurate at predicting the outcome of a race? At the moment the horses leave the starting gate, the odds posted on the pari-mutuel board, which are calculated from all bets put down, almost always predict the race's outcome: Horses with the lowest odds normally finish first, those with second lowest odds finish second, and so on. The reason, Surowiecki says, is that pari-mutuel betting is a nearly perfect machine for tapping into the wisdom of the crowd.

"If you ever go to the track, you find a really diverse group, experts who spend all day perusing daily race forms, people who know something about some kinds of horses, and others who are betting at random, like the woman who only likes black horses," he says. Like bees trying to make a decision, bettors gather all kinds of information, disagree with one another, and distill their collective judgment when they place their bets.

That's why it's so rare to win on a long shot.

There's a small park near the White House in Washington, D.C., where I like to watch flocks of pigeons swirl over the traffic and trees. Sooner or later, the birds come to rest on ledges of buildings surrounding the park. Then something disrupts them, and they're off again in synchronized flight.

The birds don't have a leader. No pigeon is telling the others what to do. Instead, they're each paying close attention to the pigeons next to them, each bird following simple rules as they wheel across the sky. These rules add up to another kind of swarm intelligence—one that has less to do with making decisions than with precisely coordinating movement.

Craig Reynolds, a computer graphics researcher, was curious about what these rules might be. So in 1986 he created a deceptively simple steering program called boids. In this simulation, generic birdlike objects, or boids, were each given three instructions: 1) avoid crowding nearby boids, 2) fly in the average direction of nearby boids, and 3) stay close to nearby boids. The result, when set in motion on a computer screen, was a convincing simulation of flocking, including lifelike and unpredictable movements.

At the time, Reynolds was looking for ways to depict animals realistically in TV shows and films. (Batman Returns in 1992 was the first movie to use his approach, portraying a swarm of bats and an army of penguins.) Today he works at Sony doing research for games, such as an algorithm that simulates in real time as many as 15,000 interacting birds, fish, or people.

By demonstrating the power of self-organizing models to mimic swarm behavior, Reynolds was also blazing the trail for robotics engineers. A team of robots that could coordinate its actions like a flock of birds could offer significant advantages over a solitary robot. Spread out over a large area, a group could function as a powerful mobile sensor net, gathering information about what's out there. If the group encountered something unexpected, it could adjust and respond quickly, even if the robots in the group weren't very sophisticated, just as ants are able to come up with various options by trial and error. If one member of the group were to break down, others could take its place. And, most important, control of the group could be decentralized, not dependent on a leader.

"In biology, if you look at groups with large numbers, there are very few examples where you have a central agent," says Vijay Kumar, a professor of mechanical engineering at the University of Pennsylvania. "Everything is very distributed: They don't all talk to each other. They act on local information. And they're all anonymous. I don't care who moves the chair, as long as somebody moves the chair. To go from one robot to multiple robots, you need all three of those ideas."

Within five years Kumar hopes to put a networked team of robotic vehicles in the field. One purpose might be as first responders. "Let's say there's a 911 call," he says. "The fire alarm goes off. You don't want humans to respond. You want machines to respond, to tell you what's happening. Before you send firemen into a burning building, why not send in a group of robots?"

Taking this idea one step further, Marco Dorigo's group in Brussels is leading a European effort to create a "swarmanoid," a group of cooperating robots with complementary abilities: "foot-bots" to transport things on the ground, "hand-bots" to climb walls and manipulate objects, and "eye-bots" to fly around, providing information to the other units.

The military is eager to acquire similar capabilities. On January 20, 2004, researchers released a swarm of 66 pint-size robots into an empty office building at Fort A. P. Hill, a training center near Fredericksburg, Virginia. The mission: Find targets hidden in the building.

Zipping down the main hallway, the foot-long (0.3 meter) red robots pivoted this way and that on their three wheels, resembling nothing so much as large insects. Eight sonars on each unit helped them avoid collisions with walls and other robots. As they spread out, entering one room after another, each robot searched for objects of interest with a small, Web-style camera. When one robot encountered another, it used wireless network gear to exchange information. ("Hey, I've already explored that part of the building. Look somewhere else.")

In the back of one room, a robot spotted something suspicious: a pink ball in an open closet (the swarm had been trained to look for anything pink). The robot froze, sending an image to its human supervisor. Soon several more robots arrived to form a perimeter around the pink intruder. Within half an hour, all six of the hidden objects had been found. The research team conducting the experiment declared the run a success. Then they started a new test.

The demonstration was part of the Centibots project, an investigation to see if as many as a hundred robots could collaborate on a mission. If they could, teams of robots might someday be sent into a hostile village to flush out terrorists or locate prisoners; into an earthquake-damaged building to find victims; onto chemical-spill sites to examine hazardous waste; or along borders to watch for intruders. Military agencies such as DARPA (Defense Advanced Research Projects Agency) have funded a number of robotics programs using collaborative flocks of helicopters and fixed-wing aircraft, schools of torpedo-shaped underwater gliders, and herds of unmanned ground vehicles. But at the time, this was the largest swarm of robots ever tested.

"When we started Centibots, we were all thinking, this is a crazy idea, it's impossible to do," says Régis Vincent, a researcher at SRI International in Menlo Park, California. "Now we're looking to see if we can do it with a thousand robots."

In nature, of course, animals travel in even larger numbers. That's because, as members of a big group, whether it's a flock, school, or herd, individuals increase their chances of detecting predators, finding food, locating a mate, or following a migration route. For these animals, coordinating their movements with one another can be a matter of life or death.

"It's much harder for a predator to avoid being spotted by a thousand fish than it is to avoid being spotted by one," says Daniel Grünbaum, a biologist at the University of Washington. "News that a predator is approaching spreads quickly through a school because fish sense from their neighbors that something's going on."

When a predator strikes a school of fish, the group is capable of scattering in patterns that make it almost impossible to track any individual. It might explode in a flash, create a kind of moving bubble around the predator, or fracture into multiple blobs, before coming back together and swimming away.

Animals on land do much the same, as Karsten Heuer, a wildlife biologist, observed in 2003, when he and his wife, Leanne Allison, followed the vast Porcupine caribou herd (Rangifer tarandus granti) for five months. Traveling more than a thousand miles (1,600 kilometers) with the animals, they documented the migration from winter range in Canada's northern Yukon Territory to calving grounds in Alaska's Arctic National Wildlife Refuge.

"It's difficult to describe in words, but when the herd was on the move it looked very much like a cloud shadow passing over the landscape, or a mass of dominoes toppling over at the same time and changing direction," Karsten says. "It was as though every animal knew what its neighbor was going to do, and the neighbor beside that and beside that. There was no anticipation or reaction. No cause and effect. It just was."

One day, as the herd funneled through a gully at the tree line, Karsten and Leanne spotted a wolf creeping up. The herd responded with a classic swarm defense.

"As soon as the wolf got within a certain distance of the caribou, the herd's alertness just skyrocketed," Karsten says. "Now there was no movement. Every animal just stopped, completely vigilant and watching." A hundred yards (90 meters) closer, and the wolf crossed another threshold. "The nearest caribou turned and ran, and that response moved like a wave through the entire herd until they were all running. Reaction times shifted into another realm. Animals closest to the wolf at the back end of the herd looked like a blanket unraveling and tattering, which, from the wolf's perspective, must have been extremely confusing." The wolf chased one caribou after another, losing ground with each change of target. In the end, the herd escaped over the ridge, and the wolf was left panting and gulping snow.

For each caribou, the stakes couldn't have been higher, yet the herd's evasive maneuvers displayed not panic but precision. (Imagine the chaos if a hungry wolf were released into a crowd of people.) Every caribou knew when it was time to run and in which direction to go, even if it didn't know exactly why. No leader was responsible for coordinating the rest of the herd. Instead each animal was following simple rules evolved over thousands of years of wolf attacks.

That's the wonderful appeal of swarm intelligence. Whether we're talking about ants, bees, pigeons, or caribou, the ingredients of smart group behavior—decentralized control, response to local cues, simple rules of thumb—add up to a shrewd strategy to cope with complexity.

"We don't even know yet what else we can do with this," says Eric Bonabeau, a complexity theorist and the chief scientist at Icosystem Corporation in Cambridge, Massachusetts. "We're not used to solving decentralized problems in a decentralized way. We can't control an emergent phenomenon like traffic by putting stop signs and lights everywhere. But the idea of shaping traffic as a self-organizing system, that's very exciting."

Social and political groups have already adopted crude swarm tactics. During mass protests eight years ago in Seattle, anti-globalization activists used mobile communications devices to spread news quickly about police movements, turning an otherwise unruly crowd into a "smart mob" that was able to disperse and re-form like a school of fish.

The biggest changes may be on the Internet. Consider the way Google uses group smarts to find what you're looking for. When you type in a search query, Google surveys billions of Web pages on its index servers to identify the most relevant ones. It then ranks them by the number of pages that link to them, counting links as votes (the most popular sites get weighted votes, since they're more likely to be reliable). The pages that receive the most votes are listed first in the search results. In this way, Google says, it "uses the collective intelligence of the Web to determine a page's importance."

Wikipedia, a free collaborative encyclopedia, has also proved to be a big success, with millions of articles in more than 200 languages about everything under the sun, each of which can be contributed by anyone or edited by anyone. "It's now possible for huge numbers of people to think together in ways we never imagined a few decades ago," says Thomas Malone of MIT's new Center for Collective Intelligence. "No single person knows everything that's needed to deal with problems we face as a society, such as health care or climate change, but collectively we know far more than we've been able to tap so far."

Such thoughts underline an important truth about collective intelligence: Crowds tend to be wise only if individual members act responsibly and make their own decisions. A group won't be smart if its members imitate one another, slavishly follow fads, or wait for someone to tell them what to do. When a group is being intelligent, whether it's made up of ants or attorneys, it relies on its members to do their own part. For those of us who sometimes wonder if it's really worth recycling that extra bottle to lighten our impact on the planet, the bottom line is that our actions matter, even if we don't see how.

Think about a honeybee as she walks around inside the hive. If a cold wind hits the hive, she'll shiver to generate heat and, in the process, help to warm the nearby brood. She has no idea that hundreds of workers in other parts of the hive are doing the same thing at the same time to the benefit of the next generation.

"A honeybee never sees the big picture any more than you or I do," says Thomas Seeley, the bee expert. "None of us knows what society as a whole needs, but we look around and say, oh, they need someone to volunteer at school, or mow the church lawn, or help in a political campaign."

If you're looking for a role model in a world of complexity, you could do worse than to imitate a bee.

- Surya Kanta Jena -

soorajkiran1@gmail.com